From Your Idea to Your Door

Share your project details — garment type, quantity, design concepts, and timeline. You can use our inquiry form, email, or WhatsApp. Our sales team reviews every request and responds within 24 business hours with initial feedback and a rough price range.

• Share as much detail as possible — reference images help
• Include your target quantity range and deadline
• Design files are not required at this stage
• We reply within 24 hours, often much faster

Once we agree on the project scope, our technical team reviews your designs. If you have a tech pack, we verify all specifications. If you don't have one, we can help create it from your sketches, reference garments, or inspiration images. We'll clarify fabrics, GSM, construction, sizing, trims, and decorations before moving to sampling.

• Tech packs are not required — we can build them for you
• Provide physical reference garments if possible
• Specify Pantone colours for accurate colour matching
• ODM option: choose from our existing style library

Our pattern makers and sewers construct your prototype based on the approved tech pack. Sample cost is $30–$80 per piece depending on complexity and is fully credited against your bulk order of 200+ pieces. You'll receive high-resolution photos before we ship the physical sample. Revision rounds are included — we iterate until every detail is right.

• First sample in 7–10 days for standard styles
• Complex styles or cut & sew may take 12–15 days
• Up to 3 revision rounds included
• Sample cost fully refunded on 200+ piece bulk orders

Review the physical sample against your specs and approved tech pack. Test fit, construction quality, print accuracy, fabric feel, and all finishing details. Approve it as-is or request specific refinements. Once you sign off on a Golden Sample, it becomes the official production reference — your guarantee that every bulk unit matches it exactly.

• Take your time — approve only when 100% satisfied
• The approved Golden Sample governs all QC
• Request measurement reports if needed
• Video call review available with our tech team

Once the sample is approved, we issue a detailed Proforma Invoice (PI) covering all line items — manufacturing cost, labels, packaging, and any accessories. Payment terms are 30% deposit to commence production, 70% balance before shipment. We accept T/T bank transfer and PayPal.

• 30% deposit secures your production slot
• PI is fully itemised — no hidden costs
• T/T bank transfer or PayPal accepted
• Proforma issued within 24 hours of sample approval

Production begins immediately after deposit is received. Your dedicated production coordinator sends weekly photo and video updates via WhatsApp. You can request a production status report at any time. Our production team uses the approved Golden Sample as the reference for every unit — batch after batch.

• Weekly WhatsApp updates as standard
• Rush production (15 days) available for a surcharge
• You can request additional in-production photos anytime
• Delays of more than 7 days (our fault) earn a discount

Every order undergoes our three-stage AQL 2.5 quality inspection process: inline QC (checking first 10 units and every 50th), semi-final QC at 80% completion, and a full final inspection before packing. You receive a QC report with photos, measurement tables, and AQL pass/fail documentation before your balance payment.

• AQL 2.5 — same standard used by major retailers
• Full measurement report included
• Photos of inspected garments provided
• Failed units are reworked before shipment

After QC approval, we issue the balance invoice for the remaining 70%. Once payment is confirmed, garments are steamed, folded, and packed to your specifications — individual polybags, hang tags, woven labels, size stickers, and custom retail packaging. Your commercial invoice and packing list are prepared for customs clearance.

• Packing to your exact specification
• All required shipping documents prepared
• FNSKU labelling for Amazon FBA orders
• DDP (Delivered Duty Paid) option available

We work with DHL, FedEx, and UPS for express delivery (5–7 days), and trusted freight forwarders for sea shipments (25–35 days). We provide full tracking and proactively update you on shipment status. For large orders, sea freight dramatically reduces per-unit shipping cost. We can ship DDP, direct to Amazon FBA warehouses, or to your 3PL.

• Express courier for orders under ~200 kg
• Sea freight for larger orders to reduce cost
• Direct-to-FBA shipping with full prep included
• DDP available for most countries

Our relationship doesn't end at delivery. If you receive any items that don't match your approved sample specs, contact us within 14 days with photos. We'll rework, remanufacture, or refund affected pieces — at our cost. Most clients return for their second collection within 60–90 days. Your dedicated account manager remains your point of contact for all reorders.

• 14-day claim window for quality issues
• Priority production scheduling for repeat clients
• Same team, same contact for every order
• Reorder pricing improves with volume